Ordering Information

All wholesale customers are required to submit a tax ID number prior to ordering product. Customers must be prepared to provide a copy of a valid state tax ID upon request.
Minimum wholesale order is $100, reorders $100
Each item purchased must be in multiples of the minimum item requirement. If the minimum for an item is not ordered, it will automatically be adjusted to the next highest multiple in your cart.
To help manage your order, we provide a stock status for each item. If an item isn't in stock, you can still order.
Custom orders have a 1 time set up fee of $45

Shipping Information

In stock items are shipped within 1-3 business days.
Out of stock items take 2-3 weeks.
Orders will ship when there are $50 in available items.
A specific ship date can be selected at time order is placed.
Items are shipped FedEx Ground from Jackson, MS
Shipping costs are the responsibility of the customer and are determined by the weight, dimension, and destination of the package (not to exceed 15% of the total orders when placed online).
We ship wholesale to U.S. only.
Back-orders with estimated ship dates will be shipped within 2 – 3 weeks, however shipping costs for back orders are the responsibility of the customer.
Seasonal and newly introduced items may not be available immediately.
Multiple ship dates may be arranged upon request at the time the order is placed.

Orders may be cancelled by emailing sales@maddesignms.com. Cancelled orders may be subject to a 20% fee.
Any shipping errors or damage claims must be reported by emailing sales@maddesignms.com no more than 10 business days from the date the product is received. Please retain all packaging material until the damage claim is resolved.

Phone:

601-316-6509

Email:
sales@maddesignms.com